Shipping Policy

Last updated: 28/01/2025

Welcome to Own Your Tee! We aim to deliver your orders efficiently and transparently. Below, you'll find all the details regarding our shipping process, costs, delivery times, and other essential information.

1. Order Processing & Fulfillment

• All our products are made-to-order.
• Orders typically take 2-7 business days to process before shipping.
• Once your order is fulfilled, you will receive a tracking number via email.

2. Shipping Costs & Delivery Times

We ship to multiple countries within Europe and beyond. Shipping times and costs depend on your location and the selected shipping method.

Region	Estimated Delivery Time
Europe (EU)	5-10 business days
UK & Ireland	5-12 business days

📌 Note: Shipping times may vary due to factors such as customs processing, local postal delays, and peak shopping seasons.

3. Shipping Providers

• We partner with reliable carriers like DHL, FedEx, UPS, and local postal services.
• The carrier is automatically selected based on your location for the fastest delivery.

4. Customs, Duties & Taxes

• For EU orders, there are no additional customs duties.
• For international orders (outside the EU), customs fees, import duties, and taxes may apply. These fees are the buyer’s responsibility and vary by country.

5. Tracking Your Order

• Once your order is shipped, you will receive an email with a tracking link.
• You can track your package via our website or the carrier's tracking page.

6. Lost, Stolen, or Delayed Shipments

• If your order has not arrived within 30 days of the estimated delivery date, please contact us at [ownyourtee@gmail.com].
• We are not responsible for delays due to force majeure events (e.g., natural disasters, strikes, pandemics).
• We are not liable for stolen packages marked as "Delivered" by the courier.

7. Address Errors & Undeliverable Packages

• If you enter an incorrect address, please contact us immediately. We cannot guarantee changes once an order is processed.
• If a package is returned to us due to an incorrect address, re-shipping costs will be the customer's responsibility.

8. Returns & Exchanges

• Please see our return policy